Question 1

Which practice management systems does Avora support?

Accepted Answer

Avora integrates with all major dental PMS platforms including OpenDental, Dentrix, Eaglesoft, Denticon, and Dentrix Ascend. We also support PMS-less configurations for practices that haven't selected a system yet or prefer a standalone setup.

Question 2

What makes Avora different from other dental AI tools?

Accepted Answer

Three things set Avora apart: Auditability — every line in your note links back to the exact conversation moment, no hallucinated content. Adoption — practices that switch from other AI note-takers see 80% team adoption. Customization — you configure note templates, scorecard criteria, and reporting benchmarks to match how your practice actually works.

Question 3

How are AI-generated notes auditable?

Accepted Answer

Every finding in an Avora clinical note includes a citation that links back to the specific moment in the patient conversation. This means insurance audits, peer reviews, and compliance checks are straightforward — your documentation has receipts, not just AI-generated text.

Question 4

Will Avora replace my staff?

Accepted Answer

Avora is built to work alongside your humans to enable you to scale your practice or group 10x, without hiring any additional staff.

Question 5

How do I train my agents?

Accepted Answer

We support full customization of your Coach, Scribe, and Messaging agents. Ask us about customization during our discovery call.

Question 6

What kind of support do you offer?

Accepted Answer

All of our customers get priority access to Avora staff through 24/7 chat, wherever your team works (Slack, Microsoft Teams, Google Chat, etc).

Question 7

Can I import data from other tools?

Accepted Answer

Because Avora integrates with your PMS, you don't have to do any sort of manual export for patient or clinical data. We support marketing or CRM integrations on a need by need basis.

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