Case presentation scorecards
Avora reviews appointments, gives feedback to hygienists, associates, DAs, and treatment coordinators, all proactively and without additional effort.
Book a DemoRead the 35,000+ visit report+22%
lift in treatment plan acceptance rate
Avora ties feedback to the behaviors that move treatment conversations, measured across 35,000+ patient visits.
7x
increase in collections for TCs
Treatment coordinators get role-specific coaching on cost framing, objections, scheduling, and follow-through.
Good morning — I know you were hoping to get out of pain before your sister’s wedding. Let’s walk through what we found and what we can do today.
Before numbers, tie need + want: fixing #3 now gets you comfortable in time for photos and avoids a bigger problem later.
Consider naming one tradeoff when you move to RCT (time vs. extraction) so the patient hears options in one beat.
Okay, that makes sense. How long will the appointment take, and will I need someone to drive me home? And what should I avoid eating before we numb the area?
Clear patient engagement.Clear patient engagement and next-step framing.
Made to Work Alongside Your Team
From appointment to coaching report
Avora handles the scoring loop automatically so feedback does not depend on managers manually reviewing every appointment.
Maria G.
Visit: Ex. 2 · Adult prophy & exam
When: Today · 10:30 AM
Where: Room 4 · Dr. Chen
Associate
Let's look at the scan together. This crack is why the tooth is sensitive, and I would recommend protecting it with a crown before it reaches the nerve.
Clear recommendation
2/2Strong: names the finding, ties it to symptoms, and gives one next step.
Excellent
Feedback generated automatically after the appointment.
Rapport & trust
78%
Understanding & clarity
88%
Education & empowerment
74%
Case presentation analytics
Location benchmark and coaching queue
Top score
88
Open coaching
12
Fully Customizable for Your Group
Group SOP rubric
Implant consult
SOP: one clear path
Risk of waiting
TC handoff
Fully customized to your group's SOPs
Scorecards match the language, handoffs, and case presentation standards your group already expects.
Education
88Recommendation
82Objections
76Role-specific feedback
Hygienists, associates, DAs, and treatment coordinators get proactive coaching tied to the work they actually own.
Coaching report
+14 ptsReporting that closes the loop
Leaders can see provider trends, location benchmarks, and which coaching themes are improving acceptance and collections.
Teams Love Coaching with Avora
Avora is like having an extra team member that never sleeps. We've been able to take notes, shadow appointments, and reactivate patients - all without hiring additional staff!
June was our best month. Highest net collections, highest treatment acceptance... Avora is helping us get better everyday!
Your technology was the most unexpected. We didn't expect to implement. It was by far the best onboarding, best implementation, and best stickiness we've seen.
Frequently asked
Questions practices ask
What does Avora score in a case presentation?+
Is this just a transcript summary?+
Can managers see trends by provider or location?+
Who uses the scorecards?+
Can Avora score hygienists, associates, DAs, and treatment coordinators separately?+
Does Avora connect scorecards to production outcomes?+
Is Avora HIPAA compliant?+
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Bring a treatment plan conversation and we will show how Avora turns it into coaching signals, scorecards, and reporting your team can actually use.
Book a demo