Avora

Enamel Microabrasion Template

The template

Pick your PMS to format the placeholders, then copy.

Enamel microabrasion.

RMH: Medical history reviewed/updates
Vitals: BP/pulse; other vitals if indicated

Indication: Indication/diagnosis
CC: Chief complaint
Teeth affected: #Tooth number(s)
Etiology: Etiology
Pre-treatment photos: Taken/not taken and location

Assessment:
Stain/defect depth: Stain/defect depth
Enamel thickness adequate.
Realistic expectations discussed.

Consent: Consent/PARQ reviewed; signed/verbally obtained
Procedure explained including: Procedure explained including
Removal of small amount of enamel (irreversible).
May not completely remove defect.
May require multiple treatments.
Alternative: veneers, bonding, bleaching.

Anesthesia: Anesthetic used

Procedure:
Isolation: Isolation
Gingival protection applied.
Microabrasion paste/compound: Microabrasion paste/compound
Application method: Application method
Number of applications (10-second increments): Number of applications (10-second increments)
Teeth treated: #Tooth number(s)
Rinse and dry between applications.
Total treatment time: Total treatment time

Post-Treatment:
Final rinse and polish.
Fluoride application: Fluoride application
Post-tx shade: Post-tx shade
Post-treatment photos: Taken/not taken and location

Results: Results
Defect appearance: Defect appearance
Patient satisfaction: Patient satisfaction

Recommendations: Recommendations
No further treatment needed.
Repeat microabrasion in: Repeat microabrasion in
Consider bleaching.
Consider resin infiltration.
Consider bonding/veneers.

Complications: None or describe.
Patient tolerance: Tolerance/response.

Patient Instructions:
Teeth may appear slightly whiter initially (dehydration).
Final result visible after 1-2 weeks of rehydration.
Use fluoride toothpaste.
Avoid staining foods/drinks for 48 hours.

NV: Next visit

Documentation requirements

Microabrasion is a cosmetic procedure that most carriers will not pay for, so the chart note's primary audience is the patient's record (consent, expectations, photo timeline), not the carrier. Even when the patient is paying out of pocket, defensible documentation matters because outcomes are variable and a "the stain didn't go away" complaint is a known liability pattern.

  • Indication and diagnosis — name the lesion type (fluorosis TF score, post-ortho WSL, idiopathic enamel opacity, surface tetracycline stain). Generic "discoloration" is not a diagnosis.
  • Stain depth assessment — note whether the defect appears confined to outer enamel (good D9970 candidate) or extends deeper (consider bleaching, infiltration, or restoration). This is the key clinical-judgment step.
  • Pre-treatment photographs with shade tab — standard of care for any cosmetic procedure. Capture the affected teeth with a Vita shade tab in frame, with the same camera settings you'll repeat post-op. A photo-less microabrasion record is the single weakest defensive note.
  • Realistic expectations discussed — patient told that (a) results are unpredictable, (b) the defect may not fully resolve, (c) multiple visits may be needed, (d) post-op teeth may appear chalky/whiter for 1–2 weeks before rehydration, and (e) bleaching, resin infiltration, or bonding/veneers may still be required. Document the conversation.
  • Informed consent / PARQ — irreversibility (enamel removal cannot be undone), risk of pulpal sensitivity, soft-tissue burn from HCl if isolation fails, and potential need for additional procedures. Signed or verbal-and-witnessed.
  • Isolation — rubber dam is the standard of care because microabrasion slurries contain 6.6%–18% HCl. "Cotton roll only" on an HCl-based product is hard to defend if a soft-tissue burn occurs. Document gingival protection (OraSeal/dam clamp/petroleum jelly).
  • Product and technique — name the product (Opalustre 6.6% HCl + silicon carbide; PREMA 10% HCl + pumice; or in-office HCl + pumice slurry), the application instrument (rubber cup at low RPM, wooden stick, or specialty wheel), and pressure/speed used.
  • Application count and duration — number of 10-second (Opalustre) or 5-second (PREMA) applications per tooth, total contact time, and rinse-between-applications. Manufacturers' IFU caps total treatment to limit enamel loss.
  • Teeth treated — list by tooth number; D9970 is per-visit, not per-tooth, but the chart should show what you actually worked on.
  • Post-treatment polish and fluoride — fine prophy paste polish followed by neutral-pH fluoride (varnish or gel) is standard to remineralize the etched enamel surface. Document both.
  • Post-treatment photographs with the same shade tab — paired with the pre-op photos, these protect against later "you didn't do anything" complaints. Note that immediate post-op color is misleading because of dehydration; final color settles over 1–2 weeks.
  • Patient response and outcome assessment — defect appearance after treatment, patient satisfaction, and whether further treatment (repeat microabrasion, bleaching, resin infiltration, restoration) is recommended.
  • Home care instructions — fluoride toothpaste, avoid staining foods/drinks for 24–48 hours (etched surface picks up chromogens easily), and a re-evaluation timeline (most clinicians review at 2–4 weeks once rehydration is complete).
  • Provider signature and operator initials.

If you plan to bleach in the same visit or the same week, pre-photograph before any procedure begins so you have a single defensible baseline for the entire cosmetic sequence.

Common denial reasons

The most frequent reasons D9970 is denied:

  • Cosmetic exclusion — by far the most common denial. Listed in nearly every plan's cosmetic-services exclusion clause. Not appealable on most plans.
  • Not a covered benefit — generic non-coverage notice when the plan does not include D9970 in its fee schedule.
  • Lack of medical necessity — when submitted to a plan that does allow D9970 in special circumstances, denials cite missing photographs, missing diagnosis, or absence of language tying the defect to functional impairment.
  • Bundled with prophylaxis — occasionally a carrier will treat the visit as a routine cleaning if the chart note describes only "stain removal" without naming an enamel defect. Use diagnosis-specific language ("post-orthodontic white spot lesion," "dental fluorosis TF index 3") to avoid this.
  • Wrong code chosen — D9971 (odontoplasty) submitted in place of D9970 (or vice versa). Microabrasion removes a stained surface layer; odontoplasty reshapes occlusal/incisal contour. Different procedures, different audit triggers.
  • Same-day conflict with bleaching — both codes are reportable on the same DOS, but a few legacy carrier edits will deny D9970 when D9973 is also billed; appeal with the operative note showing the procedures were performed sequentially as separate steps.
  • No pre-/post-op photographs — when a plan does pay or when the case becomes a complaint, the absence of photo documentation is the chart's biggest weakness.
  • Patient outcome dispute — not strictly a denial, but the most common operational issue: a patient who expected complete stain removal and got partial improvement. Pre-op realistic-expectations consent is the only defense.

Stop writing enamel microabrasion notes by hand

Avora listens to the visit and produces a complete, defensible D9970 note in your template — automatically. Copy templates are useful. Avora is faster.

See Avora in action